My new job, while not itself of a medical nature, is currently situated within the University of Michigan Mott Children's Hospital. Most of my co-workers are centered up on the sixth floor, in a dedicated area, but I and a couple of others are on the third floor, in an odd little hallway that could very well be the inspiration for Being John Malkovitch. I have a nice set of windows in my office—that overlook part of the lobby. If I lean way, way over, I can almost see the feet of the giant plastic Big Bird down there.
The third floor, I discovered on my first day of work, is where Pediatric Surgery and the family waiting areas are located. There are tiny crib-shaped gurneys and little red wagons with pillows in them by the staff elevators, and great wide doors leading off into bright and stark hallways, and doctors and nurses in surgical garb hurrying back and forth. I don't have a lot of experience with hospitals or the medical world in general. I don't come from a family of health care providers; in fact, I come from several long lines of people who make a living by trying to talk other people in or out of things—lawyers, teachers, investment bankers. I don't consider myself squeamish, but I can't bear to think about people or animals suffering, and I hate gore, whether it's for entertainment or educational purposes. I confess I nearly fainted not once, but twice, watching childbirth films in Lamaze class.
Thus I was not prepared to be quite this close, on a daily basis, to children and families in pain. For the first two days, I wondered if I had made the right decision, coming here. I wondered if I might be able to find circuitous routes through the back halls of the hospital, so I could avoid catching sight of patients. I thought about trying to work at home.
But day by day, as I saw that the nurses and doctors who were hurrying about seemed to care about whatever task was at hand, and as I saw families talking earnestly with medical staff or clergy, and other families—with a tired-looking child in a little wheelchair—leaving the hospital, I figured out what everybody else already knows. These are the lucky ones. These children, however traumatic their experience here is, and however tragically sick they are, are in the very best place in the world they can be. If there is help for them, it is here. This is a place where hope is real.
Yesterday, as I was suited up in my tennis shoes and backpack, iPod in hand, heading out past the elevators for the trek home, I saw a woman sitting on a couch, alone. Next to her was a stack of little clothes—a tee shirt, jeans, socks, and superhero underwear—a special pillow, and a stuffed bear. She was crying, the way you cry when you are a good, strong person, but you are scared and exhausted and your heart just hurts. So I sat down next to her and gave her a hug and listened.
She told me all the things I know I would be thinking too in her place—how heartbreaking it was to see her seven-year-old being wheeled into surgery, how helpless she felt, how traumatized she feared he would be. I listened and my heart hurt, too, because I knew how inadequate I was, and that there must be a better way to listen than I know, and that if I only knew how I might be able to help her. But I didn't know those things, so I just listened, and heard how much she loved him, and I held her hand.
I do not know if prayer is useful, but I do know that it is something I can do.
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